The Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is a 24x7 online platform where citizens can lodge complaints to government agencies for any aspect of service delivery. It is a single portal which connects all Ministries/Departments of the Central Government and the States. Citizens can also access CPGRAMS via a standalone mobile application accessible from the Google Play store and a mobile application integrated with UMANG.
The Department of Administrative Reforms and Public Grievances felt there was a need to provide the portal with a new look and feel as we approach 2023.
The Ministry encourages citizens to suggest a unique and lively name for "CPGRAMS".
Gratifications
Rewards:
The winning entry (selected/approved nomenclature) will be awarded prize of Rs 51,000 and E-certificate.
Last Date of Submission: 21st February 2023
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